Client Success Team Archives - Direct Online Marketing https://www.directom.com/department/client-success-team/ Wed, 09 Apr 2025 12:59:12 +0000 en-US hourly 1 https://www.directom.com/wp-content/uploads/2025/01/favicon.png Client Success Team Archives - Direct Online Marketing https://www.directom.com/department/client-success-team/ 32 32 Taylor Caplan https://www.directom.com/team/taylor-caplan/ Wed, 09 Apr 2025 12:59:02 +0000 https://www.directom.com/?post_type=team&p=44834 No content available.

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]]> Rachel Stetz https://www.directom.com/team/rachel-stetz/ Wed, 07 Dec 2022 16:58:43 +0000 http://www.directom.com/?post_type=team&p=38373 Rachel Stetz is a marketing veteran with over five years of experience. She has a Bachelor of Science and Business Administration from Robert Morris University, with a focus in Marketing. Rachel has worked in many different roles within the marketing field, including as a Marketing Manager at At Home Senior Services, a Project Manager at

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]]> Rachel Stetz is a marketing veteran with over five years of experience.

She has a Bachelor of Science and Business Administration from Robert Morris University, with a focus in Marketing. Rachel has worked in many different roles within the marketing field, including as a Marketing Manager at At Home Senior Services, a Project Manager at Caregogi and as a Sales Director at Atria Senior Living.

Rachel volunteers her time with The Geyer Performing Arts Center and loves the performing arts. As if that weren’t enough, Rachel can breathe fire!

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]]> Steve Solter https://www.directom.com/team/steve-solter/ Wed, 07 Dec 2022 16:58:10 +0000 http://www.directom.com/?post_type=team&p=38371 With a 12-year journey in marketing, Steve Solter’s expertise is a cornerstone of the CSM team’s success. He has a Bachelor’s degree in Business Administration from Ithaca College and continues to expand his knowledge through online learning. Before joining DOM, Steve honed his skills over a decade in various marketing roles, including ten years working

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]]> With a 12-year journey in marketing, Steve Solter’s expertise is a cornerstone of the CSM team’s success. He has a Bachelor’s degree in Business Administration from Ithaca College and continues to expand his knowledge through online learning.

Before joining DOM, Steve honed his skills over a decade in various marketing roles, including ten years working in investment at ad agencies in NYC. His international experience includes teaching English in Slovakia for two years.

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]]> Jordyn Neilly https://www.directom.com/team/jordyn-neilly/ Wed, 07 Dec 2022 15:16:37 +0000 http://www.directom.com/?post_type=team&p=38309 As a Sr. Client Success Manager, Jordyn is the liaison between her clients and the internal DOM team. She manages our client relationships in all facets to ensure we are delivering top-notch marketing strategies and acting as a partner to our clients. Jordyn is a graduate of Kent State University, where she studied Business Management

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]]> As a Sr. Client Success Manager, Jordyn is the liaison between her clients and the internal DOM team. She manages our client relationships in all facets to ensure we are delivering top-notch marketing strategies and acting as a partner to our clients.

Jordyn is a graduate of Kent State University, where she studied Business Management and Entrepreneurship. That wasn’t enough education for Jordyn–she went on to get her MBA in Project Management at Robert Morris University.

Jordyn’s previous work experience included managing 25 clients for a marketing firm, shepherding hundreds of design projects, and the successful development of dozens of websites and apps. That ability to juggle lots of different projects with different needs in the ever-shifting landscape of a complex marketing ecosystem makes Jordyn a perfect fit for DOM.

When Jordyn isn’t juggling for DOM, she’s pretty busy traveling (over 15 countries so far, including a stint studying abroad in Florence, Italy). Or you might catch her at a farmer’s market where she is always on the lookout for new ingredients for her culinary experimentations. If you’re really lucky, you might get to meet Noel or Romeo (a peekapoo and a shitzu, respectively).

We couldn’t let Jordyn get away without asking her about her role here at DOM:

“I love being a Client Success Manager! One of my favorite parts of the role is building relationships with our partners and learning about their vision and goals.”

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